Thinking of Cancelling? Stay Connected with Just One Session a Week
Before you go, we want to share an option that helps swimmers stay active without the pressure of a full schedule. If life is getting busy, our one-session-per-week option is the perfect way to stay involved while keeping things manageable.

Can I put my membership on hold?
Yes, if your absence is due to a medical reason, simply click here to submit the appropriate request.

Still Want to Cancel?
To proceed, please complete our Cancellation Form so we can finalise your request and offer your spot to another swimmer on our waiting list.

• Please fill in an online cancellation form
• If you’re considering returning in the future, you can join the waitlist within the form to reserve a place when space becomes available.
• 30 days’ notice is required
• No refunds available under any circumstances
• Fees must be paid in full; this may include a final pro rata monthly debit fee
• Our admin team will review your request and confirm cancellation by email within 7  business days