Can I put my membership on hold?
Yes, you can. We offer a membership hold option called Time Freeze. Please complete the form for any planned adjustments when a swimmer will be absent for at least 4 weeks (up to 8 weeks). Training breaks during most school holidays are standard and should not be counted as part of the absence period. No Training, April 3 to 19, 2026

How to request a Time Freeze:
1. Click here and complete the Notice of Absence Form, including your planned absence dates no later than 7 days before your absence begins.
2. You will receive a confirmation email once your membership has been adjusted.
3. Your direct debit will automatically resume after the return date you have provided.

Please note:
This option is not available for annual memberships.
If your absence is due to a medical reason, simply click here to submit the appropriate request.