15 minute voucher – click here
Please contact us once you print off this voucher to setup your free trial session.
Change of bank details form (Direct Debit) – click here
If you wish to update your bank account or credit card details please email us.
Fee Adjustment form – click here
Swimmers training 3 or more sessions a week may apply for a partial squad fee adjustment if absent from training for at least three or more consecutive weeks, and have not applied for an adjustment in the last six months.
Members who train once a week and members that don’t qualify for a fee adjustment can simply make up the missed classes with a 3 month period. Membership must remain current while making up missed sessions.
As an allowance is made for prescribed breaks in fee calculation, program break periods cannot be included in the minimum three week consecutive weeks absence required for a fee reduction. Applications must be received no later than 7 days after the period of absence. In order to offer you the convenience of our flexible program, we require notice by the 15th of the month with a completed “fee adjustment form” via email. If we receive a “fee adjustment form” after the 15th of the month, the upcoming direct debit will take place as normal and the following direct debit will be adjusted. Please note that no refunds will be provided.
-Form received between the 1st to the 15th of June. The July direct debit payment would be adjusted
-Form received between the 16th to the 30th of June. The July payment would take place as normal and the August direct debit payment would be adjusted.
Fees may be reduced where a member:
– illness/injury results in an inability to train for a minimum of three consecutive weeks (medical certificate required)
-Traveling overseas for a minimum of three consecutive weeks
Stop Training Form – click here
In order to offer you the convenience of our flexible program, we require notice by the 15th of the month with a completed “stop training form” via email to your chosen Academy of Swimming if you wish stop for the following month.